This article presented the behavior
of the serviceusers on the needsfor information resources at theOffice of
Academic Resources and Information Technology, KanchanaburiRajabhat University.
The objectives of this study were 1) to study the behavior of the serviceusers
in using information resources at theOffice of Academic Resources and
Information Technology, Kanchanaburi Rajabhat University, and 2) to study the
needs and problems of using information resources in this office. The sample
group consisted of 250 users, selected by purposive sampling method. The
research was conducted between January andMarch 2020. The statistics employed
for data analysis were mean and standard deviation.
results of this study revealed that most of the serviceusers were students of
the Faculty of Education. They visited the Office of Academic Resources and
Information Technology 1-2 times a week to findinformation for their study and
report and for their research. The service users’ need for books and textbooks
was at the highest level, followed by research reports/thesis/independent
study.They sought information on their own and used assisted search services by
asking advice from librarians. The problems related to obsolete information
resourceswas at a moderate level. There were also the problems about slow
internet and computer system.